A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.
Privacy Policy
We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note :
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. Introduction
At LABU FLUTES, we prioritize the confidentiality and security of your personal data. This Customer Privacy Policy elucidates how labuflutes.com, along with its personnel, collects, processes, and safeguards your personal information in accordance with your rights and legal obligations.
2. Secure Payment Processing
When you make a purchase using your card, our secure payment page captures all required transaction details. These details are then transmitted to your card issuer for authorization via the SSL Commerz fast payment gateway service (https://www.sslcommerz.com/). It’s crucial to note that labuflutes.com does not have access to, nor stores, your complete card account information.
SSL Commerz is equipped with PCI-DSS certificates, 3D security systems, ISO 27001 compliance, and anti-fraud mechanisms. Their industry-standard EV SSL protocol, dedicated fraud control team, and independent data centers minimize risks, ensuring business continuity and the utmost security for user data.
Cookies:
3. Sharing of personal information
We only collect personal information when voluntarily provided by you. This includes:
- Name
- Addresses
- Phone numbers
- Email addresses
This information is collected during various interactions such as placing an order on our website, emailing us with queries or complaints, or engaging with us via social media channels.
4.How We Use Your Information
We employ your personal information for administrative and management purposes, facilitating the supply of goods, and addressing customer queries or complaints.
5. Data Security Measures
To ensure the security of your data, we utilize Secure Socket Layer software (SSL) to encrypt all personal information. This technology safeguards your name and address, preventing inadvertent disclosure via insecure connections. Your information is shared with third parties only when essential for the transaction or with your explicit consent.
6. Choice/Opt-Out
As a data subject, you have various rights concerning your personal information, including the right to be informed, access, correction, objection, deletion, and the ability to stop direct marketing. To exercise these rights, please contact us at info@labuflutes.com.
7. Consent Withdrawal
You have the right to withdraw your consent at any time. To initiate the withdrawal, please email: info@labuflutes.com.bd
8. Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
9. Regulatory Complaints
In the event of concerns, you have the right to lodge complaints with the relevant regulatory authority, such as the Cyber Security Unit in Bangladesh (contact@csirt.gov.bd).
10. Questions?
For any questions or concerns regarding our Customer Privacy Policy or the personal data we hold about you, feel free to contact us via email at info@labuflutes.com.bd or by phone at +88 02 9611178 (Locals) / +880 1812461432 (International).